Terms of service

Terms of Service

Welcome to The Hupstore (“we,” “us,” or “our”). By accessing our website or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional policies or terms referenced herein or available by hyperlink.

These Terms of Service apply to all site users, including browsers, vendors, customers, merchants, and contributors of content. Please read them carefully before using our website. If you do not agree to these Terms, you may not access or use our services.

Our store is hosted on Shopify Inc., which provides us with the online platform to sell our products and services.

1. Online Store Terms

By using this site, you confirm that you are of the legal age of majority in your jurisdiction, or have provided consent for any minors under your care to use this website. You must not use our products for any illegal or unauthorized purposes, nor violate any laws in your jurisdiction. Violation of these Terms will result in termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted across various networks. All credit card data is always encrypted.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our written permission.

3. Accuracy, Completeness, and Timeliness of Information

We do not guarantee that all information available on this site is accurate or current. The material is provided for general reference only. You rely on this information at your own risk.

We may modify content at any time but are not obligated to update information unless required by law.

4. Modifications to the Service and Prices

Product prices and service availability are subject to change without notice.
We reserve the right to modify or discontinue any aspect of the Service at any time without liability to you or any third party.

5. Products or Services

Some products may be available exclusively online and may be in limited quantities. Return or exchange of these items is subject to our Return Policy.
We make every effort to display product images and colors accurately, but cannot guarantee exact visual representation on all screens.

We may limit the sale of products by customer, region, or jurisdiction and reserve the right to discontinue products at any time.

6. Billing and Account Information

We may refuse or cancel any order at our discretion, including orders placed under the same customer account, payment method, or shipping address.

You agree to provide accurate and complete billing and account details and to update such information as necessary for successful transactions.

7. Optional Tools

We may offer third-party tools “as is” without warranty or endorsement. Use of such tools is at your own risk, and you should review the third party's terms of use.

8. Third-Party Links

Third-party links may redirect you to websites not affiliated with us. We are not responsible for the content, accuracy, or purchases made from these third-party sites.
Please review their policies before engaging in any transactions.

9. User Submissions & Feedback

By submitting ideas, suggestions, or content to us, you grant us the unrestricted right to use, edit, copy, or distribute them without obligation.

You agree not to submit unlawful, offensive, or misleading content. We reserve the right to remove content that violates these terms.

10. Personal Information

Submission of personal data is governed by our Privacy Policy. Please review it to understand how your information is handled.

11. Errors, Inaccuracies, and Omissions

Occasionally, there may be errors in descriptions, prices, promotions, or availability. We reserve the right to correct such errors without prior notice—even after you’ve placed an order.

12. Prohibited Uses

You are prohibited from using our site for:

  • Unlawful purposes

  • Violating intellectual property rights

  • Harassment, hate speech, or discrimination

  • Uploading viruses or malicious code

  • Spamming or phishing

  • Interfering with site security

Violation may result in termination of your access.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, timely, or error-free service.
The service and all products are provided “as is” without warranties of any kind.
We are not liable for any damages resulting from the use of our site or services, including direct or indirect losses, unless required by law.

14. Indemnification

You agree to indemnify and hold The Hupstore and its affiliates harmless from any claims or demands due to your breach of these Terms or violation of any law or third-party rights.

15. Severability

If any provision of these Terms is found to be unenforceable, it shall be severed, and the remainder will remain valid and enforceable.

16. Termination

These Terms remain effective unless terminated by either party. You may terminate by ceasing site usage.
We may terminate your access without notice if you breach these Terms.

17. Entire Agreement

These Terms, along with our policies, constitute the entire agreement between you and us, superseding prior communications.

18. Governing Law

These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in India.

19. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time. Continued use of the website following changes signifies your acceptance.

20. Contact Information

For questions or concerns, please contact us at:
📧 support@thehupstore.com

21. Cash on Delivery Orders

We reserve the right to cancel Cash on Delivery (COD) orders if:

  • We are unable to confirm the order

  • The pincode is non-serviceable for COD

22. Policy Updates

We may revise these Terms without prior notice. Please review periodically for updates.